TabiTots EN

Legal

Terms of Service

Effective 2026-05-28. Published in parallel with the Japanese version; both versions are equally authentic, and neither prevails over the other in case of inconsistency. Last updated 2026-07-02.

1. About these Terms

These Terms of Service ("Terms") govern your use of the TabiTots service ("TabiTots"), operated by Sisu Software OY ("we", "us"). By creating an account, browsing the service, or making a booking, you confirm that you have read, understood, and agreed to these Terms and to our Privacy Policy. Bookings made through TabiTots are electronic consumer contracts under Japan's Act on Special Provisions of the Civil Code Concerning Electronic Consumer Contracts (電子消費者契約法); you confirm your booking through an explicit confirm step before any charge is made, satisfying the Act's mistake-prevention requirement.

2. The service

TabiTots is a booking platform that connects travelling families with short-stay childcare programs at vetted Japanese providers. We operate the platform — discovery, identity verification, payment routing, and mediated communication. The childcare itself is delivered by the provider you book with — they are the service provider, and TabiTots is the platform operator. The provider's standards of care, staffing, premises, and operating practices are the provider's own responsibility, subject to the third-party verification and signed declaration regime described in the provider's onboarding documentation. The information shown in a provider's listing — its descriptions, health and safety practices, and practical details such as meals, nap arrangements, and what to bring — is supplied by the provider. We verify the provider's identity, premises, and signed declarations, but we do not independently verify the accuracy of every detail a provider states in its listing; the provider is responsible for keeping that information accurate and not misleading.

3. Your account

  • To use TabiTots you must be an adult (18 years or older) with the legal authority to make bookings on behalf of any children you register.
  • You must provide accurate, current, and complete information when creating your account and when adding children or designated carers.
  • You must verify your email address and complete TabiTots verification before booking. Verification consists of submitting a government-issued photo ID and a selfie through the app, which we review before approving. The same verification is required for any adult you designate to drop off or collect a child.
  • One account per person. You are responsible for keeping your account credentials confidential and for activity that occurs under your account.

4. Bookings and payment

Bookings are subject to the provider's published capacity and to the provider's acceptance mode. Each provider is in one of two modes:

  • Review providers (the default). A booking made 48 hours or more before drop-off is confirmed automatically. The provider may withdraw it on safety grounds within 24 hours of that confirmation; you are never charged before this withdrawal window closes (where the provider's cancellation cutoff would otherwise fall earlier, the charge is held until the window closes), so a withdrawal simply releases your saved card and never results in a refund. A booking made less than 48 hours before drop-off is submitted to the provider as a request (see below). Your card is saved at booking with nothing charged or held; an automatically confirmed day is charged when its free-cancellation window closes — the provider's cancellation cutoff (24 hours, 3 days, or 7 days; 24 hours unless a longer cutoff is set) before the drop-off time.
  • Instant providers. A booking made 24 hours or more before drop-off that meets the provider's published requirements is confirmed and final, with no withdrawal window, and is charged when its free-cancellation window closes — the provider's cancellation cutoff (24 hours, 3 days, or 7 days; 24 hours unless a longer cutoff is set) before the drop-off time. A booking made less than 24 hours before drop-off is submitted to the provider as a request.
  • Requests. When a booking falls into the request range above, the provider has 2 hours to respond (the timer pauses 21:00–08:00 JST), and bookings inside 3 hours are not permitted. Your card is saved but not charged; the charge is made only when the provider accepts, at which point the booking is confirmed and locked. A temporary hold may be placed on your card when you submit the request; it is captured only if the provider accepts, and released otherwise. If the provider declines or does not respond in time, nothing is charged.

Prices are shown on each program's booking screen and include applicable Japanese consumption tax. Payment is processed by Stripe, Inc.; we receive a payment-method reference only and never store card numbers. Full payment-timing terms are also disclosed in our Notice based on the Act on Specified Commercial Transactions.

You may book multiple days at the same provider — consecutive or not — in one go. Consecutive days book as one continuous run (an overnight or multi-night stay is likewise one continuous run, counted in nights): the run is a single booking that cancels only as a whole (see section 5) and is charged to your saved card as one charge, at the provider's cancellation cutoff before the run's first drop-off (a run booked less than 24 hours before its first day follows the request tier and is charged when the provider accepts). Days with gaps between them are independent single-day bookings: each follows the booking tier above on its own lead time and is charged separately, at the provider's cancellation cutoff before that day's drop-off. If your selection mixes both — say Monday–Wednesday plus Friday — the consecutive stretch is one run and the stand-alone day is its own booking. All days carry the same per-child-per-hour rate, and there is no fixed limit on the number of days you may book, or on how far in advance. Each day's drop-off is its own safety check (see section 5); a refusal on one day does not cancel your other booked days, and you may continue to bring your child as they recover.

Some providers set policy preferences for the children they accept. Where a provider requires its bookings to be for vaccinated children, you can submit a booking only if your child's vaccination status is attested as up to date in your child's profile. Where a provider is not equipped to manage severe allergies (because it does not maintain the staff training needed to respond to an acute reaction safely), you cannot submit a booking for a child whose profile flags a severe allergy. These checks happen at submission; the program search and detail screens surface the provider's policy upfront so you can plan around it.

When you book, you confirm a short set of health and safety details about your child — allergies, chronic conditions, current medications, dietary needs, emergency contacts, toilet-training status (for children under 4), and the languages your child speaks. You re-confirm or update these details at each booking; if nothing has changed, a one-tap confirmation is enough. The provider relies on the most recently confirmed information when preparing for your child's visit. Keeping this information accurate and up to date is your responsibility, and you confirm at each booking that it is.

5. Cancellation and refunds

You may cancel any booking free of charge up to the provider's cancellation cutoff before the program's drop-off time — 24 hours, 3 days, or 7 days depending on the provider (24 hours unless the provider has set a longer cutoff) (for a continuous run of consecutive days, up to that same cutoff before the run's first drop-off, whole-run only — see the multi-day paragraph below). After that, the full amount is non-refundable. This is a flat policy with no exceptions, including for the child's illness, weather, or other unforeseen circumstances. We strongly recommend that travelling families carry travel insurance to cover such cases.

A provider may refuse drop-off on the day of the booking on either of two grounds: (a) the child's health — for example, fever of 37.5°C or above, vomiting, or suspected contagious symptoms (e.g. visible rash, head lice), etc.; or (b) the child cannot be safely settled into the provider's normal group activities — for example, severe distress that does not subside after a reasonable settling period, conduct that poses a safety risk to the child or to other children, or behavioural needs that exceed what the provider can support safely within the booked group session. The outcome depends on the ground: a refusal for the child's health (a) is treated in the same way as a late cancellation under this section — the full amount is non-refundable and the provider is paid in full; a refusal because the child cannot be safely settled (b) is refunded to you for that day, less the non-returnable payment-processing fee, and the provider is not paid for the refused day. Providers are contractually required to report each such refusal to TabiTots. If our review concludes that a refusal was not grounded in either of those reasons — for example, where it stemmed from the provider's own operational failure — we will reclassify the booking as a service failure under the paragraph below and refund the full amount to you if it has not already been refunded. You acknowledge that this policy applies whether you or the provider first identifies the concern.

In the rare event the provider cannot deliver a booked program on the day, TabiTots will issue a refund to you and recover the amount from the provider's next payout. We will keep you informed in writing.

For multi-day bookings, cancellation follows the shape of your selection. A continuous run of consecutive days cancels only as a whole: it is free to cancel until the provider's cancellation cutoff before the run's first drop-off, after which the entire run is locked and non-refundable. Single days cannot be removed from a run — to drop a middle day while the run is still free to cancel, cancel the run and rebook the days you want. Days with gaps between them cancel independently: each is free to cancel until the provider's cancellation cutoff before that day's drop-off, and cancelling one never affects the others. A drop-off refusal on a single day (under either of the grounds in the paragraph above) does not cancel the remaining days; each refused day follows the grounds above (a health refusal is non-refundable; a cannot-be-safely-settled refusal is refunded, less the non-returnable payment-processing fee). Where a child is refused on 3 or more consecutive booked days at the same provider on health grounds, we may, at our discretion, offer a goodwill credit or a partial refund; this is not a contractual entitlement.

6. Changes to your booking by the provider

If the provider changes a confirmed booking in a way that affects what you would experience — for example, the drop-off time, the location, or the program itself — we will notify you by push notification and email and give you 2 hours to confirm the change or cancel the booking. If you cancel, you receive a full refund and the provider is not paid for that booking. If you do not respond within 2 hours, the change is automatically accepted. Where the change affects only some days of a multi-day booking, the confirm window applies only to the affected days; your other booked days continue as booked.

Internal operational changes that you would not notice — for example, a staff substitution behind the scenes — do not trigger this process and require no parent acknowledgment.

7. Day-of modifications by you

During an active booking — after drop-off and before the scheduled pickup — you may request to extend by 30 minutes, 1 hour, 1.5 hours, or 2 hours, capped at the provider's closing time, through the booking detail screen. We send the provider an email link to accept or decline; the provider has 30 minutes to respond. If accepted, your card is charged at the provider's per-30-minute extension rate for that program. If declined or no response, the extension is not granted and you should pick up at the original time. Where you have extended successfully, the extension fee is non-refundable even if you pick up at the original time, because the provider has committed staff to the extended period.

You may pick up your child earlier than the scheduled pickup time at any point during the booking; we do not refund unused hours, as the provider's staffing for the booked period is already committed.

We do not offer in-place rescheduling of a confirmed booking. If you wish to change a booking to a different day, please cancel and rebook; the cancellation policy in section 5 applies. As an exception, in cases of verified emergencies (for example, documented hospitalisation or a documented flight cancellation), TabiTots may authorise a manual reschedule that preserves your payment.

8. Late pickup and parent unreachability

You should arrive at the provider by the scheduled pickup time. If you will be late, you must notify the provider through the in-app Messages thread; we route the notification immediately. There is a 15-minute grace period during which no fee applies, provided you have notified.

After the 15-minute grace, a late-pickup fee applies at 1.5 times the provider's per-30-minute extension rate. The fee is prorated per minute, subject to a 30-minute minimum, counted from the scheduled pickup time: the billed minutes are the greater of 30 and the number of minutes past the scheduled pickup. For example, with a provider extension rate of ¥1,500 per 30 minutes (¥3,000 per hour), the per-minute late rate is ¥1,500 × 1.5 ÷ 30 = ¥75 per minute; a pickup 20 minutes late is billed for 30 minutes (¥2,250), and one 40 minutes late is billed for 40 minutes (¥3,000). TabiTots's commission applies to the late fee on the same terms as the booking. If you have not arrived 30 minutes past pickup, TabiTots will intervene to coordinate further. Repeated late pickups may result in an account flag under section 11.

If you cannot be reached at pickup time and do not respond to in-app notifications, we follow this escalation ladder: (a) the provider calls you through TabiTots; (b) TabiTots attempts both you and your registered emergency contact in parallel; (c) where the provider's operating hours have ended and you remain unreachable, TabiTots will attempt to reach you through your accommodation provider (if known) or initiate a police welfare check (生活安全課) at your last known location. Throughout the escalation, your child remains at the provider under late-pickup billing, and the provider is contractually obliged to keep your child safe until proper handover. You are responsible for keeping your registered phone number, email address, and emergency contact current.

9. Safety during the program

The provider is responsible for the care of your child during the booked period. The arrangements below describe how different in-program events are handled.

Minor incidents (small scrapes, bumps, minor first aid) are handled by provider staff and logged in the post-visit health record; no refund applies, and no parent notification is required at the moment unless the provider considers it warranted. For serious injury requiring medical evaluation, the provider will call 119 (emergency services), you, and TabiTots in parallel; TabiTots will support you with hospital coordination and translation. Liability for injuries that occur in the provider's care sits with the provider in accordance with the provider's professional duty of care. TabiTots does not provide or pay for medical care; please see section 18 (Disclaimers).

If your child becomes unwell during the program, the provider will contact you and TabiTots to arrange an early pickup. The day is non-refundable — care for the day had begun — and the provider is paid in full. (A drop-off refusal under section 5 follows its own grounds: a health refusal is likewise non-refundable; a cannot-be-safely-settled refusal is refunded.) There is no late-pickup fee for provider-initiated early pickup.

For severe allergic reactions, the provider will call 119, you, and TabiTots in parallel and follow its emergency protocol. Liability for an allergic reaction at the provider sits with the provider, subject to the provider having accepted the booking under its declared allergy policy (see section 4); a provider that accepts bookings for children with severe allergies confirms it has staff trained to respond to an acute reaction.

In the rare event that a child cannot be accounted for, the provider will contact 110 (police), 119, you, and TabiTots in parallel as a matter of immediate priority. You will receive a full refund regardless of outcome, and we review the incident immediately and may suspend the provider from the platform if warranted. The mandatory-reporting obligation under Japanese child-protection law (see section 12) may apply.

If a Japan Meteorological Agency (気象庁) warning, government order, or other unavoidable event forces the provider to cancel the program, the day is treated as a provider-operational cancellation: you receive a full refund and the provider is not paid for that day. The provider's own emergency protocols (typhoon shelter, earthquake response, heat-advisory adjustments) take precedence over any contrary instruction from TabiTots. Where a provider shelters in place and extends until safe pickup is possible, no late-pickup fee applies to you. If you cancel a booking unilaterally because of weather while the provider's program is still running, the standard cancellation policy in section 5 applies (no refund inside the cancellation cutoff).

Adult participation. Some programs allow an adult to take part alongside the children ("Join in"), for a per-adult fee added to your booking. When an adult takes part, they do so at their own risk. A program is childcare for the child, not supervised activity for a participating adult, and neither the provider nor TabiTots is responsible for injury or loss to a participating adult.

10. Payment failures and chargebacks

Each booking is charged to your saved card at the moment its cancellation would no longer be free (the provider's cancellation cutoff before the day's drop-off — 24 hours, 3 days, or 7 days; for a continuous run, one charge for the whole run at that cutoff before its first drop-off — see section 4). If the charge fails (for example, because the card has expired, has insufficient funds, or has been declined), Stripe retries the charge up to three times over a 12-hour period. If the charge remains unsuccessful after the retries, we notify you by push notification and TabiTots will contact you to update your payment method. If the charge is still unresolved 6 hours before the drop-off it covers, we cancel the booked day — or, for a run, the run — automatically. The provider is not penalised for a payment-system event; you are not charged a cancellation fee for the auto-cancelled booking; your account is flagged under section 11.

If you dispute a card charge for a booking through your card issuer (a chargeback), we will submit the booking confirmation, drop-off and pickup records, and the post-visit health log to your card issuer as evidence. Where the dispute results from a genuine service failure (for example, the provider failed to deliver the booked program), the resulting loss is recovered from the provider's next payout. Where the dispute is raised against a service that was delivered as booked, we may absorb the cost on first occurrence and flag your account under section 11; a second such dispute may result in a ban from the platform.

11. Account flags

We maintain a single account-flag mechanism that applies across the categories of repeated incident described below. A flag is an internal record that prompts our team to review the account; it does not change how your bookings are charged — you continue to be charged on the standard schedule (see section 4). Where a pattern warrants it we may contact you, and for repeated drop-off refusals (whether on health grounds or because the child could not be safely settled) we may suspend the account pending TabiTots review (see below).

Triggers:

  • two late pickups in a single trip or three late pickups in any 6-month period (section 8);
  • two drop-off refusals (whether on health grounds or because the child could not be safely settled) within a rolling 60-day window (section 5); a third refusal within the same window may result in suspension pending TabiTots review;
  • one unresolved charge failure within a 12-month period (section 10);
  • one chargeback raised against a service that was delivered as booked (section 10).

Flag duration:

  • late-pickup, refusal, and charge-failure flags lapse after 12 months without further incident;
  • chargeback-related flags lapse after 24 months.

A repeat-refusal suspension is lifted only by TabiTots review. We do not display the flag status in the parent app.

12. Child protection reporting

Provider staff in Japan are mandatory reporters under the Act on Prevention of Child Abuse (児童虐待防止法). If provider staff observe signs of abuse, neglect, or endangerment, they are required by law to report to the local Child Guidance Center (児童相談所). TabiTots and partner providers may make such reports as required by law, regardless of your privacy preferences or any confidentiality you might otherwise expect under these Terms or our Privacy Policy. This is a legal obligation that overrides our standard privacy commitments.

13. Communication and mediation

TabiTots mediates communication between you and the provider, through channels we provide and operate: TabiTots directly, and — once your booking can no longer be cancelled for free (when the free-cancellation window closes) — an in-app, booking-scoped message thread between you and the provider for the logistics of that booking and for urgent or emergency communication. While you can still cancel for free, the thread is not yet open. The thread is masked and monitored; we may automatically redact contact details and may filter, disable, or remove the thread or any message.

The thread is not for money or booking changes. A provider may not use it to request payment, late fees, additional charges, tips, or discounts, or to arrange an extension, reschedule, or any other change to your booking — all payments and all changes to a booking are made only through the TabiTots app (with TabiTots's help where needed). If a provider asks you to pay, tip, or change a booking through the thread or anywhere off the platform, please do not do so — let us know. We monitor the thread and act on misuse.

Providers do not see your email address, phone number, or any contact details beyond your display name through the TabiTots application, except where we are required to disclose such details by law, court order, or lawful request from a competent authority, or where we reasonably believe disclosure is necessary to address an imminent safety risk to a child or to respond to an insurance or safeguarding investigation. You agree not to attempt to contact the provider directly outside the platform — for example, by looking up their independent contact information and calling, emailing, or messaging them about a booking — except where directed to do so by TabiTots. All operational queries should go through the in-app Messages thread or to hello@tabitots.com.

14. Pickup security

Every adult who can drop off or collect a child must complete TabiTots verification before the booking. Verification consists of submitting a government-issued photo ID and a selfie through the app, which we review before approving. At drop-off and pickup, the provider confirms the carer's identity by clicking an email link from TabiTots that displays the on-file verified photo and name, and releases the child only on a visual match. You are responsible for ensuring that any adult you designate to drop off or collect your child is suitable and trusted; TabiTots's role is limited to identity verification, not character endorsement. We may suspend or revoke a verified status at any time if we have reasonable grounds to believe the identity record is inaccurate or that suspension is necessary for safety.

15. What you may not do

  • Provide false, misleading, or impersonated identity, child, or carer information.
  • Use TabiTots to book on behalf of a child you do not have the legal authority to book for.
  • Behave abusively, violently, or discriminatorily toward provider staff or other parents.
  • Attempt to contact the provider outside the platform for booking-related matters (see section 13).
  • Resell, transfer, or sublicense a booking to another party.
  • Scrape, copy, or extract content from the service for commercial purposes without our written permission.
  • Use TabiTots to evade Japanese consumer-protection, child-protection, or tax law.
  • Knowingly bring a child to drop-off when you have reason to believe they are unwell or carrying symptoms a provider would refuse on health grounds (see section 5).
  • Dispute a card charge for a service that was delivered as booked, or otherwise misuse the card chargeback process.
  • Repeatedly fail to maintain a valid payment method on file in a way that prevents us from charging confirmed bookings.

16. Anti-social forces

You represent and warrant that you are not, and will not become, a member of, an associate of, or otherwise affiliated with any anti-social force (反社会的勢力), including but not limited to boryokudan, boryokudan members, sokaiya, or similar organisations or persons, and that you will not use TabiTots for the benefit of any such party. We may immediately suspend or terminate your account if we determine that this warranty is breached.

17. Content and intellectual property

The TabiTots name and logo, the website and app design, and all content provided by us are the intellectual property of Sisu Software OY or its licensors. By submitting content to the service — for example, a review of a provider, a photograph you choose to upload, or a message in the in-app message thread — you grant us a non-exclusive, royalty-free, worldwide licence to use, store, display, and transmit that content for the purpose of operating the service. We will not use your submitted content for advertising or external marketing without your separate explicit consent.

18. Disclaimers

TabiTots is provided "as is" and "as available". We do not warrant that the service will be uninterrupted, error-free, or always available, or that any specific provider will be available at any particular time. The childcare provided by the provider is the provider's own service; we do not warrant the provider's standard of care, the suitability of its programs for any particular child, or the outcome of any specific booking. To the maximum extent permitted by Japanese law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

TabiTots is not a medical service provider and does not provide or pay for medical care, medication, or emergency treatment for your child. If a medical situation arises during a booking, the provider will follow its own emergency protocols (which in Japan include calling 119 for serious incidents). Any resulting medical costs sit with you, your travel or health insurance, or the Japanese 自費 (out-of-pocket) system as applicable. We strongly recommend that travelling families carry travel and health insurance suitable for the duration of their visit.

19. Limitation of liability

To the maximum extent permitted by Japanese law, our total aggregate liability to you for all claims arising out of or related to your use of TabiTots is limited to the greater of (a) the total amounts you have paid to us through the service in the 12 months before the claim arose, or (b) ¥10,000. We are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, loss of data, or loss of goodwill. Nothing in this section limits our liability for our own gross negligence, wilful misconduct, or fraud, or any other liability that cannot lawfully be limited under Japanese consumer-protection law.

20. Indemnification

You agree to indemnify and hold harmless Sisu Software OY and its officers, employees, and representatives from any third-party claim, demand, loss, or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the service, your provision of false or misleading information, or your interaction with a provider or another user. This obligation does not apply to claims caused by our own gross negligence, wilful misconduct, or fraud.

21. Suspension and termination

You may delete your account at any time from the Account screen in the app, or by emailing hello@tabitots.com. Account-data deletion follows the retention rules in our Privacy Policy. We may suspend or terminate your account for breach of these Terms (in particular sections 14, 15, 16, or 17), for fraud, or to comply with a legal obligation. Bookings already paid for that are within the free-cancellation window will be refunded; bookings outside that window are subject to the cancellation policy in section 5. Repeated incidents that have triggered an account flag under section 11 may also result in suspension or termination.

22. Referral, rewards, and gifts

TabiTots runs an optional referral and rewards program. Rewards take the form of reward tokens and discounts credited to your account. They have no cash value, cannot be exchanged or redeemed for cash, and are funded by us — not by the providers, whose payouts are unaffected by any discount you apply.

Earning. You earn one reward when a friend you invite creates and completes their first booking within 90 days of joining TabiTots, and five rewards when a provider you refer joins TabiTots and runs programs. Rewards do not expire while held in your account.

Using a reward for yourself. Each reward can be used either as 8% off one of your own bookings, or as one waitlist jump (moving you toward the front of a program's waitlist once). The 8% discount applies at any provider, including providers on our Founding Partner rate. A waitlist jump is returned to your account if no place opens for your chosen day. Only one discount may be applied per booking; reward discounts do not stack with each other or with a referred-friend discount.

Gifting a reward (free). You may gift the 8% discount from one of your rewards to a friend. A waitlist jump cannot be gifted — it stays with you. A gifted discount can be claimed by new TabiTots users only, must be claimed through the link you share, expires 90 days after it is claimed, and cannot be re-gifted or exchanged for cash. Until your friend claims it, the reward stays with you and you may cancel the unclaimed gift at any time to return it to your account; once claimed, a gift cannot be reclaimed, and if it is not used within 90 days of claiming it lapses.

Buying a gift (paid). You may also buy a gift for a friend toward a booking. A bought gift is not pre-paid and holds no stored value: your card is charged only when your friend applies the gift to a qualifying booking — on the same schedule as an ordinary booking (the charge is made when that booking's free-cancellation window closes; see section 4). You choose the gift amount; the gift applies only to a booking whose total is at least the gift amount plus the payment processor's minimum, and is used in full or not at all. A bought gift expires about 60 days after you send it, can be received by any user (new or existing), and can be cancelled by you while unused. If your card cannot be charged when your friend books, we notify you both and your friend may complete the booking by paying themselves.

Referred-friend discount. A friend who joins from your invitation receives 8% off their first booking. This one-time discount expires 90 days after they sign up, cannot be gifted or transferred, and does not stack with any other discount.

Fair use. Rewards, discounts, and gifts are tied to genuine referrals and bookings. We may withhold, reverse, or cancel them, and may suspend your participation in the program, where we reasonably believe they have been obtained through self-referral, abuse, fraud, or a breach of these Terms.

Changes. The program is optional and may be changed or withdrawn. We will give reasonable notice of any material change that reduces the value of rewards already held in your account.

23. Notices and communication

Operational notices (booking confirmations, schedule changes, refund notifications, security updates) will be sent by email to the address on your account and surfaced in the app. You agree to keep your contact email current. Notices to us should go to hello@tabitots.com; we do not handle service queries by phone.

24. Changes to these Terms

We may update these Terms from time to time. The current version is always available at this URL. Material changes will be notified to active account holders by email and surfaced in the app at least 14 days before they take effect. Continuing to use TabiTots after the change takes effect constitutes acceptance of the updated Terms; if you do not accept, you may delete your account before the effective date.

25. Governing law and jurisdiction

These Terms, and any dispute arising out of or in connection with them or with your use of TabiTots, are governed by the laws of Japan. The Tokyo District Court (東京地方裁判所) has exclusive jurisdiction over any such dispute at first instance, save where Japanese consumer-protection law grants you a non-waivable right to bring proceedings in another forum.

26. Contact

For any question about these Terms, email hello@tabitots.com.

These Terms are published in English and Japanese. Both versions are equally authentic, and neither prevails over the other in case of inconsistency.