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Families
Partners
Try: cancel · refund · pickup · sick · receipt
24 common questions
Bookings
How do I cancel?
Can I change the date or time?
Is my booking confirmed?
My child is sick.
We're late for drop-off.
I'll be late for pickup.
Where do I go?
The provider canceled or closed.
Money
When am I charged?
Where's my refund?
Where are my receipts?
My payment failed.
How do I add a card?
Account and family
How do I verify my ID?
I didn't get my sign-in code.
Do I need an account?
How do I add my child or update allergies?
Someone else will pick up my child.
How do I change the language?
How do I delete my account?
Getting help
It's an emergency.
How do I message the provider about my booking?
How do I message TabiTots?
How do I leave a review?
Still stuck?
Email us at hello@tabitots.com.