Who books

Families visiting Japan, international families living here, and Japanese families locally.

What we do

They find you, book, and pay in the app. We handle the family, the payment, and support.

What we don't do

We never change your program, your staff, or your way of working.

Nothing about your day changes.

To join

¥0 — no joining fee, no listing fee, no monthly fee, no setup fee.

Commission

8% for 24 months from your first booking, then 12%. Completed bookings only.

Card fee

Added on top of your price and paid by the family — not taken from your share.

There is no way to lose money by listing with us. An empty month costs you nothing.

Illustrative figures. Your own price is yours to set, and you can change it any time.

Taking bookings

How bookings arrive · When you're open · Free cancellation until · Your bookings

Each program

What this program is · When it runs · How many children · Adults · What's included and what costs extra · Safety requirements · What happens

Your price

Yours alone. We never impose a pricing model, and you can change it whenever you like.

Where

All of it at partners.tabitots.com or on the phone app — the same on both. Add your staff under Your team.

Review mode
the default

24–48 hours ahead arrives as a request — you accept or decline, and you have 24 hours to answer. The clock only runs while you are open: it stops overnight, at weekends, on public holidays and on your own closure dates, so a Friday request is due Monday. 48 hours or more confirms automatically, with a 24-hour safety window.

Instant mode

If you would rather not review each one, bookings 24 hours or more ahead simply confirm.

A first hello

Optional: a family new to you is always held as a request until you have met them, online or in person.

A safety veto always closes before the family's card is charged.

Free-cancel window

You choose it: 24 hours, 3 days, or 7 days before drop-off. Inside it, the family is refunded in full.

After the cutoff

No refund, for any reason — illness, a change of plan, or simply not turning up. You are paid in full.

Arrives too late

It is your call whether you can still take the child. If not, record it — and you are still paid in full. A family who did not come cannot leave a review for that day.

Unwell at the door

Fever, vomiting, or suspected contagious symptoms: refuse the child with our full support — and you are paid in full.

You are never out of pocket for a place a family did not use.

When

5–7 days after the booking is completed, on Stripe Japan's standard payout cycle.

How much

The net. Our commission is deducted automatically — there is no invoice for you to pay.

Who holds it

Stripe, not TabiTots. We never hold your money at any point.

Receipts

The app sends the family a receipt automatically — issued in your name, as the seller. You send nothing. A formal 適格請求書, if one is asked for, is yours to issue.

Before the visit

Every parent and nominated guardian submits government photo ID plus a selfie, reviewed by our team.

At the door

Your staff open the verified photo and name in TabiTots and confirm the adult in front of them matches.

If not verified

We withhold the photo and the handover cannot be completed. Nobody has to make that judgement alone.

Responsibility

Care on your premises is yours, as it is today. It passes to the verified adult the moment they receive the child.

Serious incident: 110 or 119 first, then us.

Your app

Entirely in Japanese for you. A visiting family sees it in English.

Your lesson

Stays in Japanese. Families come for the real thing — we tell them clearly what to expect.

Messages

You can chat with the family in the app, on the booking itself — from the moment it reaches you.

Anything you cannot answer, send to us — that is what we are here for.

Joining fee
入会金

We collect your one-time 入会金 on a family's first booking, so your front desk doesn't have to.

Who's already joined

See who holds a registration — and tell us when a family already paid you in person, so we don't charge them twice.

Local family price

A percentage off for families living in Japan, funded from your own payout. They only ever see the lower price — never the visitor rate. 5–50%.

Extras and meals

Price lunch, materials, or a trip separately from the session itself.

Extension and
late pickup

Paid extension in 30-minute steps, at your own hourly rate. Late pickup: 10 minutes’ grace, then per minute at 1.5× that rate — charged automatically when you record the pickup, and paid to you like ordinary revenue.

Insurance check

Require a family to confirm they carry their own accident or travel insurance before they can book.

Nothing here is required. Ignore every one of them and the platform works exactly as described so far.

Group sessions

A class that needs a minimum shows you the tally so far and the decide-by date. You can run it anyway, at any point.

Waitlist

A full day keeps gathering families. If someone cancels, the next family is told at once — you do nothing.

Hometown tax

Most partners assume this is closed to them — usually it isn't. Any business the municipality registers as a 返礼品提供事業者 can offer one, a childcare program included. You are the 事業者, and you issue and track your own codes in your console.

External bookings

Connect Bókun and your other channels' bookings appear here too — one place to look, instead of a fifth site to update. Using something else? Tell us and we'll try to add it.

Travel agencies book through us too, on their own account — the day reaches you the same way.

1. 1 Three documents. Entity verification (履歴事項全部証明書 / 登記事項証明書 / 開業届), one independent third-party document, and a one-page safety declaration.If a parent stays with the child throughout, the entity document alone is enough.
2. 2 Stripe setup, about 15 minutes. Your bank account and representative ID, on Stripe's own Japanese pages.Only done once.
3. 3 We build your listing from your own photographs and your own words, and you review it privately.Correct anything you like before it opens.
4. 4 You go live — and you may leave at any time with 30 days' written notice.Founding Partner: a permanent badge and priority placement during launch.